Older time limits for disputes vary based on reason code; in many cases buyers have 120 days after a purchase to file a chargeback. FR4 Immediate Chargeback Program. As both a card network and an issuer, American Express specifies 34 reason codes under the categories of Fraud, Authorization, Processing Errors, Card Member Disputes, and Inquiry/Miscellaneous. Credit card chargeback reason codes broken down by Mastercard, Discover and American Express Visa chargeback reason codes. UA05 Fraud – Chip Counterfeit Transaction. We’ll Handle the Chargebacks. Clerical Services industry for image exchange and the creation of IRDs. The transaction was recurring and the cardholder failed to meet the cancellation terms of the. ”. Forensic Cryptocurrency Investigation Services. Legacy code as currently displayed in the AWC. You can learn more about each one by visiting the Mastercard Chargeback Guide. ; Resources. However, it is important to note that this reason code is based on the reason given by the customer to their bank. Please refer to chapter 5 for more information. The separation of the Return ReasonAs both a card network and an issuer, American Express specifies 34 reason codes under the categories of Fraud, Authorization, Processing Errors, Card Member Disputes, and Inquiry/Miscellaneous. Code Reason; 01: Requested Transaction Data Not Received: 02: Requested item illegible: 07: Warning Bulletin File: 08: Requested/Required Authorization Not Obtained: 12: Account Number Not on File: 31: Transaction Amount Differs: 34: Duplicate Processing: 35: Card Not Valid or Expired: 37: No Cardholder Authorization: 40: Fraudulent Processing. These codes are broken down into five different category. Look below the surface. These chargebacks occur to resolve chargeback-related disputes between network members. Try Shopify free for 3 days, no credit card required. For each reason code, a definition is provided along with the merchant’s actions—or failure to act—that may have caused the chargeback,What is American Express chargeback reason code A02?. There are two parts to this. These are only a handful of common Visa chargeback reason codes. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 1. Select a tab to see the possible reason codes for each dispute event category, divided by scheme. If you believe you have received an ACH return in error, you can contact your bank. The cardholder withdrew their chargeback: Provide a letter or email from the cardholder that states. EXPERT WITNESSES | CERTIFIED CYBER INVESTIGATORS | BEST OF BREED FORENSIC TOOLS & SOFTWARE. 34 3. When a customer who's enrolled with 3-D Secure from their bank initiates a purchase, the tool will deploy during the. Notification of Fraud. Mastercard chargeback reason code 4871 is one of the numeric labels assigned by banks to customer disputes, indicating the given reason for the claim. . ”. 4853 – Cardholder Dispute – Digital Goods Purchase of $25 or Less. 42 - Late Presentment. Make sure you differentiate between card-absent and card-present transactions during clearing by noting internet phone, or mail orders. This provided a number of insights into the typical. The Visa chargeback reason codes system underwent a major overhaul in April 2018 as part of their new Visa Claims Resolution (VCR) initiative. ). If you accept credit cards, you accept that some customers will request refunds. Reason Codes Category 1: Authorization. Step 4: Card Network Collects Dispute Information. 3. As both a card network and an issuer, American Express specifies 34 reason codes under the categories of Fraud, Authorization, Processing Errors, Card Member Disputes, and Inquiry/Miscellaneous. 2. Reason codes are important to help merchants address recurring. Once you know why a chargeback happened, you can start building a case to address the claims that were made. The other two chargeback reasons can be traced to very obvious causes — criminal activity and merchant mistakes. Then they instruct the merchant’s acquiring bank to reverse the transaction and withdraw the funds from the merchant account. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback representment, and analyzing your. A false decline on a credit card or debit transaction occurs when a legitimate card purchase is rejected by mistake. This chargeback occurs when merchants do not adequately provide currency information. A chargeback reason code is a two- or four-digit alphanumeric code issuing banks assign to disputes. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback representment, and analyzing your. For example, a shopper bought some goods and paid for these on the 14th of October 2017: this is the date that appears as the Disputed date. ”. In such circumstances, networks like Mastercard may allow consumers to reverse such a transaction by filing a chargeback. If the order was genuinely not as described, then the cardholder has a case. Now, 10. Updated these Visa Chargeback Codes: 30, 62, 85. Chargeback Reason Codes: Alphanumeric codes issued by banks to categorize the reasons for chargebacks. There are four common causes for this type of dispute: You entered the same transaction into your terminal more than once. But, it could be up to 540 days, in some situations. Friendly fraud was actually the #1 fraud threat concerning merchants in 2021. 02/10/16 Added Debit Chargeback Reason Codes. And most go about it indirectly. The functionality of the Activity Report presented in greater detail on pages 34-48 in the following guide:. This chargeback occurs when merchants do not adequately provide currency information. Follow the Rules. 4 applies to eCommerce, whereas code 10. Then they instruct the merchant’s acquiring bank to reverse the transaction and withdraw the funds from the merchant account. The reason codes are grouped into several broad. Under reason code 85, the minimum transaction amount required to initiate chargeback should be at least $25. As both a card network and an issuer, American Express specifies 34 reason codes under the categories of Fraud, Authorization, Processing Errors, Card Member Disputes, and. Remember that you generally have one chance to issue a chargeback so you. Try Shopify free for 3 days, no credit card required. 3. R03 Insufficient Reply. . Get your complete guide to Mastercard reason codes, including all the detailed information, chargeback time limits, and other important information you need. UNDERSTAND THE REASON CODES. A few other common reason codes for Visa include late presentment; non-receipt of cash from ATM; invalid data; EMV liability shift non-counterfeit fraud; no authorization; canceled merchandise and fraud related to stolen cards on the card recovery bulletin. ”. See more04/04/16 Added American Express Chargeback and Retrieval Reason Codes. Get your complete. FR2 Fraud Full Recourse Program. 4? Visa chargeback reason code 12. You’ll put that reason code, the transaction amount and authorization number, and state that the. Dispute Category. Mastercard chargeback reason code 4842 falls under the “Point-of-Interaction Error” category. Below is a list of Mastercard chargeback codes used in eCommerce. Having a Lax Attitude Toward Industry Rules & Regulations. Each card issuer follows their own standards for defining reason type, code and its format. However, they don’t address the reason why that chargeback was issued in the first place. Chargeback time frames - A specific period of time during which a chargeback can be raised. legitimate duplicate processing chargeback, do not issue a direct credit to the cardholder - the credit will automatically be applied. If you want a more thorough explanation of a given reason code, you can find it in our reason code lookup tool. The transaction was recurring and the cardholder failed to meet the cancellation terms of the. However, you’re not alone; they create headaches for many players within the Mastercard ecosystem. Under reason code 85, the minimum transaction amount required to initiate chargeback should be at least $25. The shorthand description is “Goods/Services Damaged or Defective. The agency must provide this documentation to Vantiv (via mail, fax, online/scanning) within 30 calendar days after the report date on the Visa/MasterCard. If the merchant has a signature showing that the order was delivered, or evidence that the. Here’s how your store can prevent and deal with chargebacks. . Get your complete guide to the new Visa reason codes, including all the detailed information, chargeback time limits, and other important information you need. , as a result of a legitimate purchase of the Driving Manual from our online store drivingmanual. Each chargeback has a chargeback reason code assigned to it, which is a two-digit number that corresponds to the reason the customer is disputing the charge. As both a map network and an issuer, Amer Express specifies 34 reason encryption under the category a Fraud, Authorization, Processing Blunders, Card Member Disputes, and Inquiry/Miscellaneous. EMV has been a mostly global standard since 2004. Reason codes vary by card brand. Get your complete guide to the new Visa reason codes, including all the detailed information, chargeback time limits, and other important information you need. To simplify this process, the situations that may qualify for a chargeback are broken down into designated “reason codes. Chargeback Representment. Fight Chargebacks & Recover. The aim of CE 3. 34: 0. Vantage HouseUse fallback options—like manually entering transaction data—as a last resort. This Chargeback Reason Code has to do with all. So the company has more incentive to side with customer during cardholder. Merged with new RC 34 0 Transaction amount differs Merged with new RC 34 & Late Presentment Merged with new RC 34 D Correct Transaction Currency Code not provided Merged with new RC 34 . We say the given reason because it may or may not reflect the true reason. Everyone from processors and card brands to local and federal governments has rules about how payments should be handled. 7 (previously legacy reason code 85, condition 2) is part of the updated version reason codes that were phased out under the Visa Claims Resolution initiative. Chargeback Code Authorization Errors; A01: Charge Amount Exceeds Authorization Amount: A02: No Valid Authorization: A08: Authorization Approval Expired:. 195 Acquirer Use of Message Reason Code 7627-Face-to-Face or CAT Level 2 Transac tion. The reason code will give you an idea why the payment is disputed. Attachment A: Copy of the customer's transaction on xx/xx/xxxx using a credit card ending in XXXX. United States. Duplicate Processing - 81Most acquiring banks put a timeframe on when customers can initiate a chargeback for a purchase. AMERICAN EXPRESS CHARGEBACK CODES 34. 2 Added chapter providing information about the DiscoverAs both a card network and an issuer, American Express specifies 34 reason codes under the categories of Fraud, Authorization, Processing Errors, Card Member Disputes, and Inquiry/Miscellaneous. Assemble Your Evidence. If using any other currency than this, it should be equivalent to the specified amount. All 1. Credit card chargeback reason code: Type: Varchar; Unique: No; Blanks: Yes; Max length: 64 characters; Unique identifier which distinguishes the nature/reason of credit card chargeback reported. Ensure you’ve fully reviewed the chargeback reason code before writing your chargeback rebuttal letter. MasterCard chargeback reason code 4540. In fact, for every dollar lost to chargebacks in 2019, the average merchant lost an additional $2. From there, the merchant can look up the code to figure out what the dispute is about. ” This reason code indicates that the merchant processed a transaction without first obtaining a correct and valid authorization approval. ”. This means the cardholder claims that they received goods or services that were substantially different from what the merchant described. Your firm needs to embrace a customer-centric approach focused on transparency and. American Express specifies 34 reason codes under the categories of Fraud, Authorization, Processing Errors, Card Member Disputes, and Inquiry/Miscellaneous. Always ask for authorization regardless of the transaction amount. Mastercard chargeback reason code 4834 applies for a specific type of customer payment dispute. This specific code applies when a cardholder reports that the actual merchandise received was counterfeit, and can back up that claim with documentation from a reliable, professional third party. These chargebacks occur to resolve chargeback-related disputes between network members. The shorthand description is “Correct Transaction Currency Code Not Provided. 34 Chapter 2: Dual. Receiving a damaged product. This may include information about the. Check the chargeback reason code. Typically, cardholders file a chargeback if they were not informed of dynamic currency conversion fees or were not given the option to complete the sale in their local currency. Visa’s process introduces four dispute categories and associated numerical labels (Fraud – 10, Authorization – 11, Processing Errors – 12, Consumer Disputes – 13) under which the renamed reason codes will be placed. Credit card chargeback reason code: Type: varchar; Max length: 32 characters; Unique identifier which distinguishes the nature/reason of credit card chargeback reported. Nearly 1 in 4 online businesses have a chargeback rate that exceeds 1%, while 80% of merchants report a chargeback rate above 0. This reason code means that the customer claims to have received goods or services that were damaged, defective, or otherwise unacceptably faulty. In some cases, errors can be resolved and reversed, but there is no equivalent to chargeback representment when it comes to ACH. Despite all the rules and guidelines, the outcomes of the chargeback process can be, at times, subjective, and can vary based on the scenario, merchant payment. Chargebacks. Our all-in-one e-commerce fraud prevention solution helps e-commerce companies reduce chargeback overheads while streamlining transactions for legitimate users. This may be done by either the merchant or the issuing bank. The shorthand description is “Late Presentment. This scenario applies when the arbitration was raised by either the. The cost of fraud relative to the transaction amount also increases by 12%. A chargeback is the reversal of a sale transaction that arises from a processing technicality, a customer dispute or fraudulent activity. 34 Chapter 2: Dual. What is Visa Reason Code 11. 7 Violation for Coercion Claim. Here’s how your store can prevent and deal with chargebacks. Discover: Reason Code 4755 Non-receipt of goods or services. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. If they think it does, they assign it a reason code and credit the funds back to the cardholder’s account. The reason_code will be one of the following values: chargeback_reimbursement: The gross shows positive if the chargeback was resolved in the seller's favor, and the seller gets a refund. While you obviously don’t want customers to cancel their service, a cancelation is far better than a chargeback. 60 due to merchandise, fees, overhead, and other sources of loss. . Please refer to chapter 5 for more information. 3. Reason Code 12. The main chargeback reasons look like this: Malicious fraud. Chargeback Reason Codes Fraud – Card-Not-Present (CNP) Network Reason Code Bank Initiation Timeframe Accel 81 120 calendar days from transaction processing date American Express FR2, F14, F24, F29 120 calendar days from transaction processing date Discover 4752 AA, 7030 UA02 Within 30 calendar days from the close date of the TRR Merchants who receive a chargeback for a transaction placed with an American Express card may encounter reason code FR2, which indicates an unauthorized charge that the cardholder does not believe they should be responsible for paying. In some circumstances, Mastercard allow consumers to reverse a credit card transaction by filing a chargeback. It is associated with a chargeback reason code, and it is specific per Card Scheme. Code Reason; 01: Requested Transaction Data Not Received: 02: Requested. During an economic recession, the average percentage of revenue lost to a fraudulent transaction increases by 39%. mastercard dispute form. Everyone has had the experience of buying. Proof you have already refunded the transaction and credited the cardholder’s account. 43 Reason Code 73: Expired Card. 6 General update and rebranding. There are 151 chargeback reason codes across the four major card networks. However, Visa is the largest card brand in both the United States and the world. Reason Code. Identifying the chargeback reason code or the proofs required to fight it is the first step in chargeback representment, press analyzing your. But, it could be up to 540 days, in some situations. By entering your email, you agree to receive marketing emails from Shopify. Most Common Chargeback Reason Codes #3: Order Significantly Not as Described. A chargeback reason code is a 2-to-4-digit alphanumeric code given by the issuing bank tangled in a chargeback. 2. The chargeback reason code is important in determining the evidence you need to provide to successfully win the chargeback dispute. Different card networks have different reason code systems. many chargeback reason codes that exist today. Automate Tasks & Streamline Processes to Improve Business. The client will send this dispute to Paymentology’s Global support team via email – support@paymentology. 12. Get your complete guide to Amex reason codes, including all the detailed information, chargeback time limits, and other important information you need. 00. The transaction amount and authorization number (ARN. 1: Use the corresponding dates from the invoice. WEX began issuing chip cards in Q4, 2020. This code helps you identify the exact cause of the dispute. Dispute Best Practices Guide Overview This guide includes:Some credit card companies also include a short phrase describing the code and chargeback. A reason code is how banks categorize the reason for a chargeback. It indicated that the transaction amount wasn't what the cardholder agreed to. False declines lead to missed legitimate purchases, while false. Find out the reason codes, reasons for return, and reasons for rejection, and what the stamps and codes actually mean. Feel free to submit topic suggestions, questions or requests for advice to:. R. Below you will find the reason codes for the dispute events Chargeback, Request for Information (RFI), and Notification of Fraud (NOF). Chargeback reason American Express reason code Discover reason code Mastercard reason code Visa reason code; Cancelled subscription: C28: NF: 4841: 13. 1 chargeback: 1. 1 to RC 13. Proof that the chargeback is invalid because it doesn’t adhere to Mastercard requirements. A chargeback happens when a customer requests for a transaction to be. Under certain circumstances, Mastercard may allow consumers to reverse a payment card transaction by filing a chargeback. . Use order validation and prevention alerts. Explaining Mastercard Reason Code 4859 - No Show/Addendum/ATM Dispute. Each American Express reason code consists of one or more letters, indicating the category, and a number that identifies the. Chargeback reason codes identify the general reason behind a chargeback. Card issuers and card networks deem certain chargeback codes to be nearly indisputable by merchants, and as a result, a merchant can be charged a fee of up to $500 by card networks for submitting a dispute of such chargebacks. Visa chargeback reason code 75 is filed as an honest mistake. Complete Guide to Visa Compelling Evidence Update CE 3. Know these five rules to avoid payroll blunders triggering fines, penalties and IRS audits. Please see the below “cheat sheet” for the new 4 byte reason codes. On that note, below are some vendor missteps that could result in Visa reason code 13. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback representment, and analyzing your. Chargeback Guide Version: 1. For MasterCard reason code 4853, provide documentation to support that the chargeback is remedied or invalid through one of the following: The transaction was not a recurring transaction. Paymentology will submit the chargeback using the appropriate chargeback reason code. 195 Acquirer Use of Message Reason Code 7627-No MAC Provided. Those reasons are explained through the corresponding reason codes. Recurring billing transactions are a frequent source of conflict, disputes, and. Chargeback time limits vary widely depending on the issuing bank, and the chargeback code or reason. A chargeback is the potential outcome of a disputed credit or debit card transaction. Contents AUSTRALIAN MERCHANT CHARGEBACK REASON CODES. Create this form in 5 minutes! Use professional pre-built templates to fill in and sign documents online faster. M01 Chargeback Authorization. . The right to dispute a transaction is a federal law in. and the last 4 digits of the card number. American Express specifies 34 reason codes under the categories of Fraud, Authorization, Processing Errors, Card Member Disputes, and Inquiry/Miscellaneous. 3. A chargeback happens when a customer requests for a transaction to be reversed. However, you’re not alone; they create headaches for many players within the Mastercard ecosystem. The reason code also presents a timeline to fight the chargeback and what evidence is needed to reverse the chargeback. Sift’s MasterCard chargeback reason code guide features every. 04/09/14 Discover: DC, U02. 1. The cardholder’s bank assigns a reason code to each chargeback before sending it to the merchant. Batch chargeback process. Whenever an incorrect account number is processed, or the. What are chargeback reason codes? Issuers send chargebacks to the merchant’s acquiring bank with a reason code to communicate what caused it. Unlike other. Each card issuer follows their own standards for defining reason type, code and its format. While there are many chargeback reason codes, all chargebacks fall into one of three categories: M10 Vehicle Rental – Capital Damages. Blog Read helpful tips, industry insights, and articles to create the most effective chargeback management strategy. Chargeback Reason Code. a bank, credit union, etc. This list was generated 5/4/2022. Updated these Discover Chargeback Codes: U05, U06. There are over 80 unique return codes, and each one represents a different type of return. 4% of all transactions worldwide are made with EMV chip cards, which has led to a precipitous drop in card-present fraud. Credit card chargeback reason code: Type: varchar; Max length: 32 characters; Unique identifier which distinguishes the nature/reason of credit card chargeback reported. This section contains a list of codes and messages that the system can return in the response message for a payment transaction. Chargeback reason codes have changed. 4859 Addendum, No-show, or ATM Dispute. A reason code will be provided. Code 4837 chargebacks are most often caused by either a fraudster making a purchase with stolen payment credentials or a cardholder failing to recognize a legitimate charge. 00: The amount of the transaction. 6%. Most reason codes apply to any merchant, regardless of what’s being sold. Most dispute reason codes that. 2. It’s important that you include a copy of your customer terms and conditions in order to prove that the customer knew what to expect from the outset. 4849 – Questionable Merchant Activity – Questionable Merchant Audit Program (QMAP) 4863 – Cardholder Does Not Recognize – Potential Fraud. 195 Acquirer Use of Message Reason Code 7627-Face-to-Face or CAT Level 2 Transac tion. If you choose to fight the chargeback, Amazon Pay will charge you a $20 Disputed Chargeback Fee. 100187 and ANSI X9. 5 Removed unused Visa (60) and Discover (4580) Chargeback Codes Added Section 1. In all, there are four major categories of Chargeback Reason Codes. With the chargeback code in hand, the merchant can now review the transaction. FR6 Partial Immediate Chargeback Program. Cardholder-Activated Terminal (CAT) 3 Device. An issuer can initiate a first chargeback when the circumstances of the transaction meet the requirement of a chargeback reason code described in the Chargeback Guide. ” This reason code is. Code 34 – will be renamed 'Point of Interaction Error' and will be used for the following issues: 31 Transaction amount differs; 34 Duplicate processing; 42 Late presentment; 46 Correct transaction currency code not provided; Issuers have the option of using the existing chargeback reason codes or the renamed code covering a variety of issues. While the updates have been published, they do not go into effect until Oct. It’s important to look up the code to understand why a transaction, good, or service was disputed in order to properly present a solid case to win the chargeback. This reason code indicates the cardholder had reason to believe they were going to receive a refund, but no credit to their account has been processed. REQUEST A DEMO What Is a 4834 Chargeback? Chargeback reason code 4834: Point of Interaction (POI) Error refers to inaccuracies that happen at the time and place of the. Category. Chargeback reason codes. And. This provided a number of insights into the typical causes of subscription chargebacks by industry: Computer Software : Cancelled Services was the most common chargeback reason code, which is troubling because these should be easily avoidable disputes. . Discover uses unique codes to explain those reasons to merchants. Write customer-friendly policies. Accessed October 31, 2022. Chargeback time frames - A specific period during which a chargeback can be raised. Bulletin File 08 RequestedRequired authorization not obtained 12 Account number not on file 31 Transaction amount differs 34 Duplicate Processing 35 Card not valid or expired 37 No Cardholder Authorization. Thanks for following the Chargeback Gurus blog. A truly effective chargeback management strategy must encompass prevention as well as disputing cases of friendly fraud. A recent survey by Checkout. If you accept credit cards, you accept that some customers will request refunds. Depending on the chargeback, the required evidence might consist of transaction receipts, particular authorization response codes, proof of delivery, correspondence with the customer, or any number of other specific documents. • Chargeback – a message sent via the card brand network to debit the merchant and credit the issuer for a cardholder dispute. Issuer Review; Allocation. . Chargeback prevention strategies vary based on the reason for the. New Code per Visa update. Visa has recently announced changes to its chargeback rules. For information concerning Chargeback Response Code, see the Chargeback API Reference Guide. Merchants who believe they have received an invalid chargeback under reason code C05 may are able to represent the transaction the reverse the chargeback with the right compelling evidence. Processing Errors involve chargeback and disputes revolving around processing issues, late presentment, credit processed as charge, invalid card numbers, no show errors, incorrect charge amounts. Initiated On or After 17 July 2020 > Chargeback Message Reason Codes > Second Presentment:. The chargeback can be for the total transaction amount or a lesser amount. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback representment, and analyzing your. Thus, the easiest way to prevent chargeback reason code 75 from being. However, the 30 day waiting period can be waived if you’ve. NOTE: Domestic Processing Violations are not a covered reason under new Visa chargeback codes. With that said, you still need to understand the reason codes with any chargebacks from Amex. ONE reason code is an alphanumeric code selected from a fixed list by the issuing bank to indicate the reason of cardholder gave for requesting a chargeback. Chargeback reason codes will usually provide specific information about what kind of evidence is needed to get the chargeback reversed. *These networks do not have specific reason codes assigned to dispute; however, any retrieval that is received without a reason code will be assigned a default code of 1. 18167 US Highway 19 N Clearwater, FL 33764 877. Respond to invalid disputes. Response to retrieval request: Based on the information provided, the acquiring and issuing banks resolve the dispute, if possible. Corresponding Retrieval Reference Numbers mapped for the same Card Number and ARN in Chargeback application. Reason Code. Based on this, you can. Card Number: Alphanumeric: The first 6 digits, followed by. Reason codes give merchants information about the cause of a chargeback and what evidence. There are several reasons why an issuer might decline a transaction. Specify the default reason code to. Also, just like American Express, Discover functions as both a card network and an. If you do perform a key-entered transaction, make a manual imprint of the card. Real-Time Account Reporting. Chargeback Reason Codes List for American Express. What is American Express chargeback reason code C08?. . The following chargeback reason codes are related to EMV: Visa: 10. This extra step can be frustrating for Card Members and lead to lost sales. Use clear and consistent billing descriptors. The same is true of all chargeback reason codes. ”. Across open networks and include account numbers sent over email, instant messaging, text, or chat. 3. This code is used when a cardholder claims that a fraudulent transaction occurred in a face-to-face environment, such as a retail store. Specify the default reason code to. Visa requires processors and banks use to this system for multiple tasks, including challenging initial chargeback results. Chargeback Reason Codes: List & Tips for Merchants REASON CODE CATEGORIES Fraud 10. In the case of friendly fraud, that reason could be completely invalid and. About Us; Careers We're hiring! In The Press; Latest News; Events; Corporate Responsibility; Brand Resources; Contact Us. Chargebacks911 offers the most comprehensive chargeback management system available, backed by the industry's only performance-based ROI guarantee. Chargeback Reason Codes Page 2 of 5. Therefore, the issuer may submit a chargeback for a Payment Transaction using the message reason code 4842 before the 30-calendar day presentment time frame normally required for this message reason code. In addition to Reason Codes changing as a result of the VCR program, each Reason Code is now associated with a new Reason Category. Card authorization refers to the actual notification received by a merchant. Technical. 3. If a dispute has a strong enough basis to warrant a chargeback, Discover will send a chargeback notice to the merchant along with the reason code for the chargeback. The shorthand description is “Credit Not Processed. Invalid Reasons for a Dispute What follows is a quick reference guide for all the current reason codes for each of the four major credit card networks: Visa, Mastercard, American Express, and Discover. 3 may be able to represent the transaction and reverse the chargeback with the right compelling evidence.